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Unpluq FAQ

This is a collection of frequently asked questions about Unpluq. Got a question in your mind? We’re here to answer! If you don’t see your question here in Unpluq FAQ, simply fill out the form below.

Is the Unpluq app free?

The free version of Unpluq allows you to create one schedule and block 2 distracting apps. With Unpluq Premium you will have access to unlimited schedules & distracting apps. More distraction barriers like the Unpluq Tag, QR scan, walking and random.

Does Unpluq work on iPhones?

Yes! Download our app here

What is Unpluq Premium?

Unpluq Premium is the full version of Unpluq. It’s available as a subscription for €4,99/month or €39,99/year. With Unpluq Premium, you get extra functionality like an unlimited amount of distracting apps, the ability to create schedules, whitelisting contacts, get access to all the distraction barriers (including the Unpluq Tag) and more. You can check the app for more information on it as well.

What is a distraction barrier?

A distraction barrier is one of the barriers we developed, like shaking your phone for 5 seconds, tapping 7 buttons, scanning a QR code, and much more. More barriers are being added all the time, so you can personalize Unpluq to your liking.

How do I uninstall Unpluq?

If you’ve given Unpluq “Device admin” access, it’s more difficult to uninstall the Unpluq app. To be able to uninstall you have to do the following steps: Android settings > search for Device Admin > disable Unpluq.

Then uninstall as usual.

If you are experiencing problems please sent an email to support@unpluq.com

Why do you have a subscription model?

We don’t sell your data and we want to keep it that way. This is how other tech companies often make money, but we don’t. Building an app costs a lot of time and money so selling a subscription is needed to keep on making the best screen time saver app in the universe.

What is the Unpluq Tag?

The Unpluq Tag is a wireless NFC Tag that works together with the Unpluq app. To start, you create a schedule of when you want to block access to your apps. In those scheduled times your distracting apps are blocked, but are still accessible when you tap the Unpluq Tag to the NFC reader of your phone. This helps you to consciously decide whether to use the app at that moment – we call it a distraction barrier.

Do I need Unpluq Premium to use the Unpluq Tag

Yes, the Unpluq Tag only works with Unpluq Premium. We choose this model because developing software takes a lot of time and effort. With the Unpluq Premium subscription, we can continue to create updates for the Unpluq app and provide you with the best possible experience in the Unpluq app. There are lifetime subscriptions available if you’re not a fan of a subscription.

Which devices support the Unpluq Tag

The Unpluq Tag will work on all Android devices with NFC (Check a list of phones with NFC here).

The Unpluq Tag works on iPhone 8 and up (requires iOS 16)

Do you store my data? What is your privacy policy?

We are not storing any of your data to sell – you are not the product. At Unpluq, we design products that deliver benefits to the customer with privacy in mind. We want to be different from the big tech companies, where you are the product. Read our privacy policy here. If you agreed to help improve Unpluq, we are storing usage data. For example, we can use this data in the future to give you and others recommendations on which apps to put into your distracting apps.

I forgot my password, how can I reset it?

You can reset your Unpluq password here:

https://www.unpluq.com/my-account/lost-password/

What was the Unpluq key?

The Unpluq Key was our first product, which worked similar to the Tag. It’s a physical USB-C dongle that you plug in the charging port of your phone to access distracting apps. However, iPhones don’t have a USB-C port for charging but a lightning port, which is the main reason we switched to the Unpluq Tag. Check out our old Indiegogo by going to our account page.

Unpluq for iPhone FAQ

Click Here

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